Build relationships with your early customers and turn them into evangelists.

Customer Relationships

Early adopter customers are hard to find, but crucial to the success of an entrepreneur's product. A simple follow-up can build relationships and community among early adopters and even create evangelists for you. This workshop teaches effective customer communication techniques and tools to help build your customer relationships.

Already enrolled? Start Customer Relationships »

Request Access

Who It’s For?

For innovators with projects that have gained initial traction, and need to maintain relationships with their customers to capture valuable input from their early adopters.

How It Works

Our experienced coach guides you through each step, giving you direct feedback on your work and helping you develop innovation as a core competency. You will use your own projects to ensure that the theory is immediately applied to real-world scenarios.

Real Projects

Get individual feedback on your real projects.

Focused Guidance

Develop new skills with a small cohort and direct coaching.

Interactive Sessions

Run live exercises with an expert coach during our weekly sessions.

Materials & Frameworks

Get self-study learning materials and frameworks.

What You Learn

How to construct a customer relationship by building a drip campaign

How to capture input from early adopters

How to turn customers into evangelists

How to maintain existing customer relationships

Designed by Successful Entrepreneurs and Experts

Nic Werner

Nic enjoys taking solid core products and expanding into the adjacent opportunities. He champions user-centered design, coaches junior PMs in core skills, and boosts senior PMs with their goals. Nic has been working for over a decade as a serial entrepreneur and consultant to Fortune 500 firms.

Tristan Kromer

Tristan Kromer works with innovation teams and leaders to create amazing products and build startup ecosystems. He has worked with companies from early stage startups with zero revenue to enterprise companies with >$1B USD revenue (Unilever, Swisscom, Salesforce, Fujitsu, LinkedIn).

Nick Noreña

Nick Noreña is an innovation coach based out of Berkeley, California, who has spent the last 10 years working in the startup and corporate innovation space. He has worked with over 100 project teams and businesses as a coach, educator, and entrepreneur. Nick specializes in helping early stage startup or corporate teams validate their business ideas.

Testimonials

Kromatic’s hands-on introduction to Lean Startup and its guiding principles was a complete wake-up call for my startup, forcing us to launch our MVP and learn fast.

Ryan Bruels, Vice President of Engineering, Knock

Kromatic’s workshop was incredibly engaging and interactive. Every detail was carefully thought out, from the design-thinking approach to clear and visually engaging material.

Kathryn Haydon, Innovation Strategist, Sparkitivity

It helped to think through a new lens on how to measure the middle space between initial vanity metrics and long-term revenue/product results.

Kyle Smith, Senior Manager, American Family Insurance

Rigorous is a great word to describe Kromatic. The pace is fast and intense. It’s part of their ethos that you need to learn and fail quickly.

Brendan Sheehan, Chief Financial Officer, CBUSA

Our coach helped us to identify the most important steps to take, and we always had a clear objective and action plan at the end of a conversation.

James Bryce Smith, Founder, Magnetize

Trusted by Industry

This workshop is part of these programs

Customizable Curriculum

Each workshop is a component of the greater innovation library. Programs can be curated to include all the workshops you need to make real progress and show impactful results. Whether you are part of an innovation team, you are coaching teams, or leading a business unit as an innovation leader, our library will give you the tools and skills to succeed.

Send us a message below if you are interested in creating your own curriculum.

Get into new markets with new products.

Chat With Us

Book a 15-minute chat to learn how our workshops can help your project.

Please tell us which training(s) you're interested in.